• What is the process for getting a video done?
• How much control do I have in my video?
• Who picks the music?
• Do I need to make a reservation?
• What are your payment deadlines?
• What is your cancellation policy?
• Do you travel? Are there travel fees?
• What is HD, HDV, and Blu-Ray?
• Still have questions?

"What is the process for getting a video done?"

1. Lets Talk,

The first step is to sit down with our sales consultant and your videographer and find out exactly what you are looking for, how much it will cost and if we are the right fit for YOUR team. Its important to not just have a professional videographer but someone who is personable and will add a positive energy to your project.

2. Reservation & Deposit,

If everything is a good fit for you then the next step is to make a deposit and secure your reservation. Without the reservation there is no way that we can guarantee we will be available on your project date. We will try and keep you informed about other prospective customers for your same date, but if there is no money down its first come first serve. The first to make their deposit secures their reservation for the date.

3. Order Form,

The next step involves you providing us with everything that we need to produce your DVD. While this can take place after filming (and some times has to) it is ideal for us to have all music, title info etc. before we start filming.

4. Lets film!,

Next comes the fun part, filming your project. Whether it is a seminar, ski video or simply a video resume we make sure to be professional and have some fun.

5. Post Production,

Often the most time consuming and critical element to your project is the post production editing. In this time we will go through your project and edit all relevant material in order to make your final product.

6. Proof DVD

In most cases, before we do extensive editing, we will give you a copy of all our captured material on DVD with a time code on it so that you can review it and use that as a reference point for our editor. Its very important that we get everything right, so we build this process in so that we don't waist your money on unwanted/unnecessary editing.

7. That's a wrap!,

After all the Post Production, Proof DVD and Final Inspection are done to your satisfaction we sit back and enjoy what we have created!

"How much control do I have in my video?"

You have complete control to decide who, what, where, when and how. At Bigler Productions we are artists but we are your employees first! That means that if you want x to be done, then x will be done. Our goal is to hand you the same final product that you were envisioning before you walked in our door.

"Who picks the music?"

You do! If music is needed for your project then you get to choose what that music is. Of course we would be happy to give you suggestions. To see what others have done, request a DEMO DVD or check out our samples

"Do I need to make a reservation?"

Bigler Production's calendar can get filled up fast; because of this we use a $500 non-refundable deposit reservation system. The $500 is simply a down payment on your project and goes towards your full purchase price. It's simply a safety measure to ensure that you get us for the day you want. If the total cost of the project is expected to be under $500 then payment in full will be used as the deposit.

"What are your payment deadlines?"

A deposit of $500 is required for all reservations. Full payment is due upon completion of the project. DVDs will not be handed over unless payment has been received.

"What is your cancellation policy?"

Bigler Productions does allow cancellations up until 14 days prior to the event date. If the cancellation is made three months or more before the event date then all payments (excluding deposit) will be refunded. If cancellation is made within three months of event date a credit will be issued for all payments received to date, including deposit, which can be redeemed by rescheduling the event for another date or by purchase of any other Bigler Productions service. Cancellations made within two weeks of event date will receive no refund. MEDICAL EMERGENCY: If a medical emergency of the client requires the rescheduling of the event, Bigler Productions will issue a credit to be used on the rescheduled date as long as Bigler Productions is available and is without any other prior commitments. If Bigler Productions is not available we will contract out said service to a qualified company.

"Do you travel? Are there travel fees?"

Bigler Productions will gladly travel to any destination to film. We have traveled all over the US and enjoy the experience. If we are traveling greater then 50 miles there is a $.50/mile fee. Additional fees may apply dependent on airfare and lodging. Give us a call for more information. (P.S. there are discounts for travel depending on destination. In other words, if you want us to go film in a tropical paradise we will pull more strings to make it happen).

"What is HD, HDV, and Blu-Ray?"

Because the term HD is being thrown around a great deal in the media and on the web, we would like to clarify a few key points on it for you.

What is HD?

HD or High Definition, as it is used in reference to HDTV, HDV, HD Editing, and Blu-ray discs, refers to image resolution. Image resolution describes the level of detail an image holds. It is quantified by how close lines can be to each other and still be distinguished as separate. In digital imaging, the image resolution is referred to as the pixel count. A pixel is simply a picture element or a single point in a graphic. Below is an illustration taken from wikipedia.org that shows how the same image might appear at different pixel resolutions.


HD vs SD
HD has at least twice the linear resolution of SD (Standard Definition). This allows much more detail to be shown on an HDTV, and Blu-ray disc then with an SD television (SDTV) and regular DVD. In addition, all HD images are captured in a 16:9 aspect ratio, which allows an increase in effective resolution without letter boxing or anamorphic stretching. The illustration below was taken from wikipedia.org and shows the simple difference between an image on an HDTV and a SDTV.


HDV
High Definition Video is a video format designed to record high resolution imaging (at the HDTV quality level) onto a standard DV media (Mini DV). With 3 censors that each measure 1/3 of an inch and hold 1,120,000 pixels each Bigler Production's Sony FX1s are able to capture amazing, high resolution images that truly capture the moment. If its not an HDV camera its not worth your time!

Editing HDV
When HDV and DV (standard Digital Video) are filmed they are compressed in order to fit onto the camera's Mini DV cassettes. Because of the drastic differences in HDV and DV each format has its own compression system. Because of the complexity of the HD compression (MPEG-2) editing in HD is much more taxing on the computer systems then DV. Not only are the simple edits much more complex but they take
up nearly 50% more space then editing in the standard video format. The additional work for the computers and the extra space is a small price to pay for the drastic benefit of a final product in HD!

HDV to DV conversion!
In order to watch HDV footage you must have an Blu-Ray player and an HDTV. But only a small percentage of the population has spent the $$$ needed to be able to watch their home moves in HD. So why does Bigler Productions make such a big deal over something that so few of its customers will enjoy? HDV to DV conversion is the answer! Bigler Productions is able to film in HDV then convert it to DV before editing. This allows for a better image resolution then filming in standard DV while at the same time allowing for everyone with a standard DVD player the benefit of HD. Because there is no time difference associated with the HDV to DV conversion Bigler Productions films every production in HD at no additional charge and then simply converts it to DV before editing. If you purchase a Blu-Ray upgrade and Blu-Ray DVDs then no conversion is done and your entire video is produced in HD from start to finish!

Still have questions?

If you still have questions please send us an email or give us a call and we will help you out.